Delivery Information

We pride ourselves on getting you your order as quickly as possible.

For UK deliveries under £250.00 the standard delivery charge is £7.99. If you are local you can collect from the shop no problem!

For UK deliveries over £250.00 delivery is free.

Collection is also available from our shop in Sheffield.

For products we keep in stock at our warehouse such as boots, gloves and a varying quantity of footballs, we aim to dispatch your item(s) 1-2 working day after ordering. Occasionally there may be slight delays that are out of our control, but If this is the case we will contact you and come to a suitable solution as soon as possible.

For teamwear, workwear and football kits all our products are ordered from our suppliers when transactions have been confirmed through our website. All orders for this type of product are final. The total delivery time to you depends on the amount of work/decoration required prior to dispatching. Our suppliers aim to deliver to us within 5 working days of placing an order, some are quicker than this. If you require printed decoration please allow a further 3-4 working days. If you require embroidered decoration please allow a further 7-8 working days.

We therefore aim for you to receive printed products 2-3 weeks after placing your order and embroidered products 3-4 weeks after placing your order. We always strive to reduce this time as much as possible. If products are out of stock or there are any other potential delays we will inform you before placing any orders with our suppliers. At this point you can choose potential alternatives, accept the delay or take a full refund.

If stock is available from our suppliers then all orders are final. We cannot return products to suppliers that have been ordered in error or that have been decorated in any way. Please bare this mind when placing your order. We will always try to get your order processed as fast as possible, but unfortunately we cannot guarantee any dates. If you are needing your products before a specific date please call us on 0114 234 1297 and we can give you realistic approximations of when you might receive them. 

International delivery is currently set at £20.00 as this is the cost to ship standard smaller stock items, like footwear. However, if you have ordered, footballs, teamwear or workwear then the delivery cost to ship a large box abroad will be significantly higher. We will contact you via email with details of this extra charge. If you do not wish to pay this amount then you will be issued with a full refund. 

For UK delivery we use a variety of delivery companies including Royal Mail and MPD. Delivery with these companies is usually the next working day after collection from our shop. International delivery charges vary, but again, these will be displayed before you purchase. We will dispatch to a great number of countries around the World using many different appropriate delivery companies. If you have any queries about this please send us an email to enquiries@db-sports.co.uk

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